Términos del servicio

This website is owned and operated by Mellou. Throughout the site, the terms “we”, “us” and “our” refer to Mellou. We offer this website, including all information, tools and services available on it, to you, the user, on the condition that you accept all the terms, conditions, policies and notices stated here. By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including the additional policies referenced here and/or available by hyperlink. These Terms apply to all users of the site.

Please read these Terms carefully before using our website. If you do not agree to all of them, you may not access the website or use any of our services. Any new features or tools added to the store are also subject to these Terms. We may update, change or replace any part of these Terms by posting updates on this page; your continued use of the website after changes are posted means you accept them.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.

Section 1 - Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state, province or country of residence, or that you have given consent for any minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, and you must not transmit any viruses or code of a destructive nature. A breach of any of the Terms will result in immediate termination of your access to our services.

Section 2 - General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time. Your content (not including credit card information) may be transferred unencrypted across various networks; credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service without our express written permission.

Section 3 - Accuracy of Information

We are not responsible if information on this site is not accurate, complete or current. The material on this site is provided for general information only, and any reliance on it is at your own risk. We may modify the contents of this site at any time but have no obligation to update any information.

Section 4 - Changes to the Service and Prices

Prices for our products are subject to change without notice. We may modify or discontinue the service, or any part of it, at any time without notice, and we are not liable to you or any third party for any such change, suspension or discontinuance.

Section 5 - Products

Some products may be available exclusively online and may have limited quantities. They are subject to return or exchange only according to our Refund Policy. We make every effort to display product colors and images accurately, but we cannot guarantee that your screen will display any color accurately. We may limit sales of our products to any person, region or jurisdiction, limit quantities, and change product descriptions or pricing at any time. Any offer made on this site is void where prohibited.

Section 6 - Billing and Account Information

We reserve the right to refuse or cancel any order, and to limit quantities purchased per person, household or order. If we change or cancel an order, we will try to notify you using the email, billing address or phone number you provided. You agree to provide current, complete and accurate purchase and account information for all purchases made in our store.

Section 7 - Third-Party Tools and Links

We may provide access to third-party tools and links to third-party websites that we do not monitor or control. They are provided “as is” and “as available”, without warranties of any kind, and your use of them is entirely at your own risk. Please review the policies of any third party before engaging in a transaction with them.

Section 8 - User Comments and Feedback

If you send us comments, ideas, suggestions or other materials, you agree that we may edit, copy, publish, distribute and otherwise use them in any medium without restriction, compensation or obligation to respond. You agree that your comments will not violate any third-party rights or contain unlawful, abusive or obscene material or malicious code.

Section 9 - Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 10 - Errors, Inaccuracies and Omissions

Our site may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct them and to change or cancel orders if any information is inaccurate, at any time and without prior notice, including after you have submitted your order.

Section 11 - Prohibited Uses

You may not use the site or its content for any unlawful purpose; to infringe intellectual property rights; to harass, abuse or discriminate against anyone; to submit false or misleading information; to upload malicious code; to collect the personal information of others; to spam, phish, crawl or scrape; or to interfere with the security features of the service. We may terminate your use of the service for violating any of these prohibited uses.

Section 12 - Disclaimer of Warranties and Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. Except as expressly stated by us, the service and all products delivered through it are provided “as is” and “as available”, without warranties or conditions of any kind. In no case shall Mellou, our directors, employees, affiliates, agents, suppliers or service providers be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages arising from your use of the service or any product, to the maximum extent permitted by law.

Section 13 - Indemnification

You agree to indemnify, defend and hold Mellou and our affiliates, partners, employees and suppliers harmless from any claim or demand, including reasonable legal fees, made by any third party arising out of your breach of these Terms or your violation of any law or the rights of a third party.

Section 14 - Severability and Termination

If any provision of these Terms is found to be unlawful, void or unenforceable, it will be enforced to the fullest extent permitted by law and the rest of the Terms will remain in effect. These Terms remain effective until terminated by you or us. You may terminate them at any time by ceasing to use our site; we may terminate them at any time if we believe you have failed to comply with any of them.

Section 15 - Entire Agreement

Our failure to enforce any right or provision of these Terms does not waive that right. These Terms and any policies posted on this site make up the entire agreement between you and us and supersede any prior agreements or communications.

Section 16 - Governing Law

These Terms and any separate agreements under which we provide services to you are governed by the laws of the United States.

Contact

If you have any questions about these Terms, email us at support@mellou.co. Support hours: Monday to Friday, 9am to 5pm (EST).